TLI21616 Certificate II in Warehousing Operations


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TLI21616 Certificate II in Warehousing Operations qualification provides an industry specific outcome in Transport and Logistics/Warehousing Operator sector and associated industries.

Our nationally accredited training is designed for students with job roles including:

♦  Cold Store Operator;  ♦  Forklift Truck Operator;   ♦  Transport and Logistic personnel;

♦  General warehouse and maintenance personnel;  ♦  ..and more.

Further information regarding prospective employment opportunities can be found via

TLI21616 Certificate II in Warehousing Operations can provide a pathway to Warehousing operations across a multitude of industries, as well as further tertiary study.



For full course fees and payment options, please see below.

Some applicants may be eligible for State and/or Commonwealth funding. Eligibility criteria applies, please contact us for more information.



TLI21616 Certificate II in Warehousing Operations covers warehousing operations and functions with the Manufacturing and Warehousing and Transport and Logistics industries.

Included within this training are units of competency that will provide the applicant with instruction on;

  • how to operate machinery and equipment
  • conduct workplace communications
  • carry out measurements and calculations
  • read and interpret instructions
  • work safely in varied environments
  • understand and apply safe work practices
  • work effectively and sustainably within the industry
  • organising work
  • how to shift materials safely and efficiently
  • follow/monitor and apply relevant procedures
  • ..and more.

Elective units of competency can be chosen to tailor your training to your specific industry. These can include:

  • include operation of order picking forklift trucks
  • handling dangerous goods
  • process workplace documentation
  • or other relevant and permitted units of competency.

For guidance on specific course inclusions to ensure this is a suitable qualification to meet your aspirations and career plans, please contact us.

You can also download the full information pack in the sidebar to the right of your screen.

Course Content


  • Acts and Regulations
  • Manual handling techniques
  • Use of different types of load shifting equipment
  • Speed, Visibility, and Traveling loaded, unloaded and ramps / inclines
  • Safety of other personnel
  • Receipt, pick/pack, dispatch procedure
  • Safe shutdown and parking of equipment
  • Planning and organising
  • Self-management
  • Independent learning
  • Use of technology, initiative and enterprise
  • Problem solving
  • Teamwork
  • Effective communication.


  • Operational Checks: pre start, planning, after start
  • Operational techniques‑lifting, lowering and positioning loads in racking and stacks correctly
  • Equipment safe shutdown and parking
  • Lifting, moving and placing loads using plans
  • Safely negotiating warehouse site
  • Operational fulfilment of tasks such as order picking, truck loading and other plant and equipment utilised in warehousing operations situations.

Other Theory & Practical exercises will be dependent on the units of competency chosen by the applicant to meet their individual learning needs.

To view all course modules and electives, use the form on the right to download the full information pack.

Pre-Requisites & Requirements


  • This course has no pre-requisite requirements.


  • Students must be at least 18 years of age to undertake assessment for the High Risk Licences included in this training as core or elective units.


  • Assessments will be conducted in English, and all students are to have a good command of English and numeracy skills. Interpreters MAY be allowed under extraordinary circumstances, but must be approved prior.
  • Hearing impaired persons may use sign language to communicate via an interpreter (only when approved by the Regulator).


  • The course may involve some use of manual handling, climbing, lifting, carrying, and height work. It must be clearly understood that some disabilities may preclude a student from participating safely, and this may restrict entry to the course.
  • For details and alternatives, please contact us. Decisions regarding safety are not subject to negotiation.


Assessment & Qualification

The units of competency within this TLI21616 Certificate II Warehousing Operations qualification are nationally recognised.

Once you have successfully completed your training and met the assessment requirements, you will be issued with a Statement of Attainment for the short instruction/study modules achievements within this training.

Upon completion of the full qualification, you will be issued with a Certificate of Qualification (Testamur) detailing the relevant units of competency.

Both documents are nationally recognised, and can be used throughout Australia.

AITAC has been involved in industrial training for over 21 years and can be trusted to provide the best in the business to deliver your training program. Our trainers and assessors are all fully qualified with extensive industry experience to ensure you receive the highest quality instruction and support to complete your qualification.


This Certificate II Qualification can be delivered over a period from 3 months up to 1.5 years, at a pace you choose.

Students are able to choose from a range of delivery options, including eLearning, face to face classroom training, supported online learning and individual instruction. The course also includes practical learning and assessment.

Past experiences and current skills are fully recognised, and the course duration may be reduced through Recognition of Prior Learning (RPL).

Course Venue

This qualification can be delivered on our premises in Tullamarine, Victoria or at your workplace (if suitable).

AITAC is approved to deliver this qualification nationally.

As self-paced learning forms part of this qualification you may need to access some online learning tools.

Course Dates

Courses can be scheduled on demand. Please contact us for information and to book your training.

Fees & Conditions

The full cost of this training is $2450.

This course can be delivered over a number of short instruction/study modules and is PAYG [pay as you go] for each module.

  • For example, this course includes four short modules at $612 per module, which is payable in advance of each practical training session. 

Any government subsidy available to eligible participants will reduce the cost of the qualification. Note that some modules require hire of equipment and/or venue and these costs can be different depending on the circumstances. These separate costs may still be charged.

We will help you understand your funding support options - please contact us to discuss.

More information about fees and conditions can be found under the Student Info tab on this website.

* All prices are indicative and may change dependent on participant experience, number of applicants, locations etc. Please call to discuss accurate pricing for your circumstance. **For information about fees, refunds, transfers and other related information please click HERE